entertaining conxections, llc
About us / FAQs
wHY WE ARE HERE:
Client Appreciaton DAY
FREQUENTLY ASKED QUESTIONS - ANSWERED
When will the entertainer arrive?The entertainer(s) will usually arrive approximately 15 minutes prior to the start of the event unless more time is needed for them to set up. Our entertainers are well familiar with their required "prep" time, as well as time needed for travel and set up, so they will schedule their arrival accordingly allowing them to begin right on time. What if the entertainer does not show up?Our entertainers realize their reputation is on the line, and of course, they don't want to let anyone down. During our almost 20 years in business, we have been fortunate to only have this happen once (it was a snow storm). In the event that this were to happen, being no fault of yours, we guarantee you a full refund. How much space does the entertainer need?It depends on the type of entertainment. Generally speaking, shows such as magic and juggling can be performed in small spaces such as a living room. A puppet show will require more space to accommodate a stage-like set up. We can discuss this further when you book. What kind of payment to you accept?For your convenience, we accept checks, MasterCard, Discover and Visa. A copy of your signed contract is due back to us with payment and/or deposit within seven days of contract receipt. This way, we know you are serious about booking since we will be tentatively holding the entertainer and date specifically for you. Any balance is due two weeks prior to the event date. Do we tip the entertainer?Tipping is certainly not expected, though it is very appreciated when it does happen. If you feel the entertainer deserves a tip for his/her performance, by all means, tip them as you see fit. What is your cancellation policy?It depends on the type of service/entertainment. When you book with Entertaining ConXections, we send you a contract which details our cancellation policy. If you have questions regarding anything on the contact, we are more than happy to assist you.